Veterinary Client Care Specialist Supervisor (receptionist)
Pasadena, CA Pasadena, CA Full-time Full-time $16.
93 - $24.
00 an hour $16.
93 - $24.
00 an hour 9 days ago 9 days ago 9 days ago Client Care Specialist Do you love working with people & learning about animals? Do you want to work in a positive & client service-based environment? Do you enjoy working in a fast paced environment? Then Petsadena Animal Hospital is the place for you! Petsadena Animal Hospital is seeking a skilled, confident, full-time Client Care Specialist Supervisor for our companion animal practice located in Pasadena, CA.
Our hospital focuses on the special relationship created by the pets and their owners.
We have monthly team meetings and encourage communication and collaboration between our team members.
We also encourage growth and development for our team.
Candidates need to have at least 3 years of customer service experience, at least 1 year of veterinary reception experience & at least 1 year in a leadership role is preferred.
Must be have flexible schedule M-F only, no weekends required! Bilingual candidates a plus! We provide excellent benefits for our full-time team members including:
Competitive compensation Regular working hours Vacation time & sick time Medical, dental & vision insurance 401(k)
matching Veterinary Discounts Life & Long-term Disability Insurance Employee Assistance Program As Client Care Specialist, you are a focal point in greeting and communicating with pet owners about wellness care, scheduling appointments and educating clients about the best care available for their pets.
You are also responsible for triaging & following up with client phone calls and our other platforms of communication in order to provide the best care possible for each client and patient.
Team supervisors play a very important role at our hospital, providing support, guidance and continued development for team and individual progress & growth.
Our Client Care Specialist Supervisor is expected to oversee the reception team and ensure we maintain the highest level of customer service experience for our patients and clients.
The following skills are critical to this position:
Strong follow through & leadership skills Strong communication and interpersonal skills Ability to collaborate with team & bring innovative ideas to solutions Attention to details and good organization skills Ability to convert phone shoppers into scheduled appointments Ability to multi-task and show grace under pressure We are looking for team players that are enthusiastic, hardworking, and dependable.
Please go to our website for more information https:
//www.
petsadena.
com Interested? Then apply now! Job Type:
Full-time Pay:
$16.
93 - $24.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday No nights No weekends COVID-19 considerations:
Common surfaces routinely cleaned and disinfected, social distancing measures in place when able.
Face masks available for client and or employee use if requested.
Education:
High school or equivalent (Preferred)
Experience:
Customer service:
3 years (Required) Veterinary Reception:
1 year (Required) Leadership:
1 year (Preferred) Language:
English (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
93 - $24.
00 an hour $16.
93 - $24.
00 an hour 9 days ago 9 days ago 9 days ago Client Care Specialist Do you love working with people & learning about animals? Do you want to work in a positive & client service-based environment? Do you enjoy working in a fast paced environment? Then Petsadena Animal Hospital is the place for you! Petsadena Animal Hospital is seeking a skilled, confident, full-time Client Care Specialist Supervisor for our companion animal practice located in Pasadena, CA.
Our hospital focuses on the special relationship created by the pets and their owners.
We have monthly team meetings and encourage communication and collaboration between our team members.
We also encourage growth and development for our team.
Candidates need to have at least 3 years of customer service experience, at least 1 year of veterinary reception experience & at least 1 year in a leadership role is preferred.
Must be have flexible schedule M-F only, no weekends required! Bilingual candidates a plus! We provide excellent benefits for our full-time team members including:
Competitive compensation Regular working hours Vacation time & sick time Medical, dental & vision insurance 401(k)
matching Veterinary Discounts Life & Long-term Disability Insurance Employee Assistance Program As Client Care Specialist, you are a focal point in greeting and communicating with pet owners about wellness care, scheduling appointments and educating clients about the best care available for their pets.
You are also responsible for triaging & following up with client phone calls and our other platforms of communication in order to provide the best care possible for each client and patient.
Team supervisors play a very important role at our hospital, providing support, guidance and continued development for team and individual progress & growth.
Our Client Care Specialist Supervisor is expected to oversee the reception team and ensure we maintain the highest level of customer service experience for our patients and clients.
The following skills are critical to this position:
Strong follow through & leadership skills Strong communication and interpersonal skills Ability to collaborate with team & bring innovative ideas to solutions Attention to details and good organization skills Ability to convert phone shoppers into scheduled appointments Ability to multi-task and show grace under pressure We are looking for team players that are enthusiastic, hardworking, and dependable.
Please go to our website for more information https:
//www.
petsadena.
com Interested? Then apply now! Job Type:
Full-time Pay:
$16.
93 - $24.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday No nights No weekends COVID-19 considerations:
Common surfaces routinely cleaned and disinfected, social distancing measures in place when able.
Face masks available for client and or employee use if requested.
Education:
High school or equivalent (Preferred)
Experience:
Customer service:
3 years (Required) Veterinary Reception:
1 year (Required) Leadership:
1 year (Preferred) Language:
English (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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