Director of Admissions
Pasadena, CA Pasadena, CA Full-time Full-time $65,000 - $85,000 a year $65,000 - $85,000 a year 3 days ago 3 days ago 3 days ago Is hospitality and caring for the seniors your passion? If you answered yes, then please consider joining our team at Villa Gardens Retirement Community! We are currently looking for a FULL TIME Admissions Director.
The Admissions Director is responsible for census performance, sales performance internally and externally, Guest Relation, manage administrative functions of the Admissions process.
Our beautiful Continuing Care Retirement Community is located in the Heart of Pasadena.
We are located off Highway 210, near public transportation, including the Gold Line.
Villa Gardens is featured one of the BEST RETIREMENT COMMUNITIES in local publications.
It was also recognized as a top community which has a strong culture of engagement, is 1 of 21 communities that is awarded and recognized as the place to retire from.
Essential Functions:
Include the following.
Other duties may be assigned as necessary.
Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.
Attain or exceed overall census and private pay objective meet or exceed objectives on inquiries and Internal Physicians marketing.
Attain and exceed external selling objective set for hospital physician and community resources contact.
Develops a regular contact schedule with hospitals discharge planners.
Adhere to admission process.
Takes inquiries and has complete application, including financial screen, medical and personal information for all residents.
Responsible for coordinating comprehensive resident satisfaction program.
Sets up and maintains a model room as appropriate assist and initiate new admission checklist to appropriate department (or coordinate in making pre-admission checks).
Ensure that Resident and guarantor are appropriately welcomed and settled on admission day.
Obtain feedback from new resident and guarantor to ensure and determine satisfaction.
Maintain operational control of external selling process and complete list of 3 categories of referral sources.
Conducts a formal follow up thank you system to referrals.
Confers with physicians (when applicable), nursing, housekeeping, environmental services and other staff members to coordinate and schedule admission of patients or residents.
Interviews patient/ resident or patient / resident's representative to obtain necessary personal and financial data to determine eligibility for admission.
Assigns accommodations based on client's preference, needs, availability of space, physician's admittance orders (when applicable), and other information.
Ensures that the accommodation is clean, refurbished and presentable according to prior agreements, governmental guidelines, company standards and patient / guest expectations.
Prepares records of admission and discharges, compiles occupancy and other required data.
Contacts insurance company to verify patient / resident coverage and obtain information concerning extent of benefits and answers questions regarding statements and insurance coverage.
Determines work procedures, prepares work schedules, expedites workflow, issues written and oral instructions and studies and standardizes procedures to improve efficiency of subordinates.
Ensure all admission forms are completely reviewed by, completed and signed by residents and guarantor.
Develops center tour source using features and benefits.
Attends and participates in department head meetings, patient/resident evaluation meetings, and other meetings as assigned.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws which may include directly or indirectly supervise 1 or more marketing assistants and/or admissions assistant, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Follows and ensures department safety standards, practice body mechanic techniques and participate in campus-wide safety programs.
Performs all duties in a safe and efficient manner.
Wears PPE/safety equipment as required for the job.
Reports any safety hazards and/or accidents to supervisor.
Job Requirements and
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and/or abilities required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Bachelor's degree (B.
A.
) from a 4-year college or university; or 1-2 years related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals; ability to calculate figures and amounts such as discount interest commissions proportions, percentages, area, circumference, and volume; ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
You can apply direct on our job board.
Please just click the link below.
Full Job Posting URL https:
//css-frontporch-prd.
inforcloudsuite.
com:
443/hcm/Jobs/navigation/JobPosting JobPostingSet (1000,923,1).
JobPostingDisplayNav?csk.
HROrganization=1000&csk.
JobBoard=EXTERNAL Job Type:
Full-time Pay:
$65,000.
00 - $85,000.
00 per year
Benefits:
Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Ability to commute/relocate:
Pasadena, CA 91101:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Microsoft Office:
1 year (Preferred) Customer service:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Admissions Director is responsible for census performance, sales performance internally and externally, Guest Relation, manage administrative functions of the Admissions process.
Our beautiful Continuing Care Retirement Community is located in the Heart of Pasadena.
We are located off Highway 210, near public transportation, including the Gold Line.
Villa Gardens is featured one of the BEST RETIREMENT COMMUNITIES in local publications.
It was also recognized as a top community which has a strong culture of engagement, is 1 of 21 communities that is awarded and recognized as the place to retire from.
Essential Functions:
Include the following.
Other duties may be assigned as necessary.
Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.
Attain or exceed overall census and private pay objective meet or exceed objectives on inquiries and Internal Physicians marketing.
Attain and exceed external selling objective set for hospital physician and community resources contact.
Develops a regular contact schedule with hospitals discharge planners.
Adhere to admission process.
Takes inquiries and has complete application, including financial screen, medical and personal information for all residents.
Responsible for coordinating comprehensive resident satisfaction program.
Sets up and maintains a model room as appropriate assist and initiate new admission checklist to appropriate department (or coordinate in making pre-admission checks).
Ensure that Resident and guarantor are appropriately welcomed and settled on admission day.
Obtain feedback from new resident and guarantor to ensure and determine satisfaction.
Maintain operational control of external selling process and complete list of 3 categories of referral sources.
Conducts a formal follow up thank you system to referrals.
Confers with physicians (when applicable), nursing, housekeeping, environmental services and other staff members to coordinate and schedule admission of patients or residents.
Interviews patient/ resident or patient / resident's representative to obtain necessary personal and financial data to determine eligibility for admission.
Assigns accommodations based on client's preference, needs, availability of space, physician's admittance orders (when applicable), and other information.
Ensures that the accommodation is clean, refurbished and presentable according to prior agreements, governmental guidelines, company standards and patient / guest expectations.
Prepares records of admission and discharges, compiles occupancy and other required data.
Contacts insurance company to verify patient / resident coverage and obtain information concerning extent of benefits and answers questions regarding statements and insurance coverage.
Determines work procedures, prepares work schedules, expedites workflow, issues written and oral instructions and studies and standardizes procedures to improve efficiency of subordinates.
Ensure all admission forms are completely reviewed by, completed and signed by residents and guarantor.
Develops center tour source using features and benefits.
Attends and participates in department head meetings, patient/resident evaluation meetings, and other meetings as assigned.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws which may include directly or indirectly supervise 1 or more marketing assistants and/or admissions assistant, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Follows and ensures department safety standards, practice body mechanic techniques and participate in campus-wide safety programs.
Performs all duties in a safe and efficient manner.
Wears PPE/safety equipment as required for the job.
Reports any safety hazards and/or accidents to supervisor.
Job Requirements and
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and/or abilities required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Bachelor's degree (B.
A.
) from a 4-year college or university; or 1-2 years related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals; ability to calculate figures and amounts such as discount interest commissions proportions, percentages, area, circumference, and volume; ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
You can apply direct on our job board.
Please just click the link below.
Full Job Posting URL https:
//css-frontporch-prd.
inforcloudsuite.
com:
443/hcm/Jobs/navigation/JobPosting JobPostingSet (1000,923,1).
JobPostingDisplayNav?csk.
HROrganization=1000&csk.
JobBoard=EXTERNAL Job Type:
Full-time Pay:
$65,000.
00 - $85,000.
00 per year
Benefits:
Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Ability to commute/relocate:
Pasadena, CA 91101:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Microsoft Office:
1 year (Preferred) Customer service:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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