Scheduling Manager
3.
2 Pasadena, CA Pasadena, CA Full-time Full-time $80,000 a year $80,000 a year 4 days ago 4 days ago 4 days ago Overview Founded in 1973, Inter-Con Security Systems, Inc.
is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents.
Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms.
Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.
Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.
Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.
Inter-Con is Everywhere Security Matters.
Job
Summary:
As a Scheduling Manager, you will report to the Senior Director of Staffing and Analysis for one of Inter-Con Security's account portfolios.
Our growing and dynamic team is focused on supporting the scheduling operations for Inter-Con's most important resources:
our security officers.
If you have great communication skills, are interested in scheduling, and enjoy working with people, this position is for you! Our leadership team is invested in your success, and we offer training that will ensure you are put in the best possible position to succeed.
Duties/
Responsibilities:
Manage and take ownership of Optimized Coverage Plans for a portfolio of contracts, including ensuring fidelity via regular audits to ensure that any on the ground changes are reflected in the OCP.
Ensure requisition requests in Salesforce match up with openings in OCP.
Submit new hire requisitions based on attendance data and any openings in OCP.
Regularly audit DoL status, assigned locations, and contact qualifications of officers.
Provide insight to contract leadership on any adjustments that may be needed.
Take ownership of new hire scheduling for assigned portfolio.
Manage requisition to schedule pipeline for assigned contracts and ensure that new hires are scheduled as quickly as possible.
Control for any OT that may have been generated during the dispatch process.
Utilize resources to cover any openings in the schedule more than 96 hours out.
Ensure timely response to various scheduling cases generated for account portfolio.
Provide frequent updates to the Senior Director of Staffing and Analysis of potential issues regarding scheduled hours, staffing deficiencies, and client requests.
Develop and implement scheduling plans for new contract transitions in your portfolio.
Leverage available systems to optimize scheduling and reduce operational costs.
Requirements for Success in this Role:
Ensure OCP is frequently audited using available data in Salesforce.
Schedules should publish accurately with little to no mistakes.
Work to ensure contracts hit stated OT goals by creatively planning schedules and working to clean any OT that may have been generated by dispatch.
Maintain stated goals for published schedule staffing percentage.
Work to build strong relationships with counterparts in Recruiting and Operations.
Know what is happening with resources on the contract.
Understand officer utilization statistics, contract adds, and contract drops.
Tightly manage requisition to schedule pipeline.
Ensure that all new hires are scheduled without delay and that requisitions and staffing notes are kept updated.
Potential Causes of Failure in this Role:
Missing stated targets and goals for future scheduling by being drawn into fire fighting on dispatch.
It is critical that the team is focused on goals they are to be held accountable to.
Missing opportunities to raise potential flags regarding your ability to meet your goals.
If you think you will not be able to meet your goal for some reason, it is critical to flag that reason immediately and work to create a plan to bridge any gap that may exist.
Allowing new hires to remain unscheduled.
Taking ownership of the requisition to schedule pipeline is a fundamental responsibility of this position.
It's critical that new hires are scheduled or staffing notes are updated with any reasons as to why they might not be schedule.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing when providing phone and counter service to the public.
Required Skills/Abilities:
Experience with MS Office Suite Excellent Customer Service skills Able to interact within Inter-Con's corporate environment and effectively communicate with all levels of management Must be able to work effectively in a fast-paced environment and meet strict deadlines Excellent time-management, organization and multi-tasking skills required Team player with business maturity, enthusiasm, and a positive work attitude Sense of urgency Experience with Salesforce.
com a plus College degree strongly desirable Scheduling background Duties, responsibilities and activities may change at any time with or without notice.
Inter-Con Security Systems, Inc.
is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.
Job Type:
Full-time Pay:
$80,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
2 Pasadena, CA Pasadena, CA Full-time Full-time $80,000 a year $80,000 a year 4 days ago 4 days ago 4 days ago Overview Founded in 1973, Inter-Con Security Systems, Inc.
is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents.
Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms.
Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.
Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.
Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.
Inter-Con is Everywhere Security Matters.
Job
Summary:
As a Scheduling Manager, you will report to the Senior Director of Staffing and Analysis for one of Inter-Con Security's account portfolios.
Our growing and dynamic team is focused on supporting the scheduling operations for Inter-Con's most important resources:
our security officers.
If you have great communication skills, are interested in scheduling, and enjoy working with people, this position is for you! Our leadership team is invested in your success, and we offer training that will ensure you are put in the best possible position to succeed.
Duties/
Responsibilities:
Manage and take ownership of Optimized Coverage Plans for a portfolio of contracts, including ensuring fidelity via regular audits to ensure that any on the ground changes are reflected in the OCP.
Ensure requisition requests in Salesforce match up with openings in OCP.
Submit new hire requisitions based on attendance data and any openings in OCP.
Regularly audit DoL status, assigned locations, and contact qualifications of officers.
Provide insight to contract leadership on any adjustments that may be needed.
Take ownership of new hire scheduling for assigned portfolio.
Manage requisition to schedule pipeline for assigned contracts and ensure that new hires are scheduled as quickly as possible.
Control for any OT that may have been generated during the dispatch process.
Utilize resources to cover any openings in the schedule more than 96 hours out.
Ensure timely response to various scheduling cases generated for account portfolio.
Provide frequent updates to the Senior Director of Staffing and Analysis of potential issues regarding scheduled hours, staffing deficiencies, and client requests.
Develop and implement scheduling plans for new contract transitions in your portfolio.
Leverage available systems to optimize scheduling and reduce operational costs.
Requirements for Success in this Role:
Ensure OCP is frequently audited using available data in Salesforce.
Schedules should publish accurately with little to no mistakes.
Work to ensure contracts hit stated OT goals by creatively planning schedules and working to clean any OT that may have been generated by dispatch.
Maintain stated goals for published schedule staffing percentage.
Work to build strong relationships with counterparts in Recruiting and Operations.
Know what is happening with resources on the contract.
Understand officer utilization statistics, contract adds, and contract drops.
Tightly manage requisition to schedule pipeline.
Ensure that all new hires are scheduled without delay and that requisitions and staffing notes are kept updated.
Potential Causes of Failure in this Role:
Missing stated targets and goals for future scheduling by being drawn into fire fighting on dispatch.
It is critical that the team is focused on goals they are to be held accountable to.
Missing opportunities to raise potential flags regarding your ability to meet your goals.
If you think you will not be able to meet your goal for some reason, it is critical to flag that reason immediately and work to create a plan to bridge any gap that may exist.
Allowing new hires to remain unscheduled.
Taking ownership of the requisition to schedule pipeline is a fundamental responsibility of this position.
It's critical that new hires are scheduled or staffing notes are updated with any reasons as to why they might not be schedule.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing when providing phone and counter service to the public.
Required Skills/Abilities:
Experience with MS Office Suite Excellent Customer Service skills Able to interact within Inter-Con's corporate environment and effectively communicate with all levels of management Must be able to work effectively in a fast-paced environment and meet strict deadlines Excellent time-management, organization and multi-tasking skills required Team player with business maturity, enthusiasm, and a positive work attitude Sense of urgency Experience with Salesforce.
com a plus College degree strongly desirable Scheduling background Duties, responsibilities and activities may change at any time with or without notice.
Inter-Con Security Systems, Inc.
is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.
Job Type:
Full-time Pay:
$80,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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