Patient Relations Assistant Retail & Wholesale - Pasadena, CA at Geebo

Patient Relations Assistant

4.
0 Pasadena, CA Pasadena, CA Full-time Full-time $17 - $20 an hour $17 - $20 an hour 17 hours ago 17 hours ago 17 hours ago GrandCare Health Services is the Southern California leader of post operative orthopedic care in the home health setting.
Our clinicians must meet the daily demand to work quickly, accurately, and personably to meet our patients' needs.
Our administrative staff must thrive as the support system to those clinicians.
We are seeking someone who is at their best in a fast paced, high stress environment working with patients and colleagues.
The candidate we're seeking will be highly proficient in Microsoft Office and will be able to type at least 50 wpm.
The ideal candidate will also possess a working understanding of exceptional customer service.
Additionally, that ideal candidate will be someone with a strong history of job stability and time management, and timeliness.
Your GrandCare experience will hone your existing administrative skills and prepare you to for greater challenges in the future.
Responsibilities:
The person in this position performs and is responsible for a variety of functions including:
Collection of consent forms and payment contract forms.
Patient registration on various websites and collection of patient co-payments.
Tracking, maintaining, and handling health records and data entry of medical records.
Sorting, scanning, and electronically filing patient health records accurately.
Daily entrance of data into health information system.
Handling release of protected health information in compliance with organizational policies and HIPAA laws, and maintenance of the security of health information.
Maintaining electronic records and logs.
Reviewing data for accuracy.
Answering phone calls from various sources.
Adept use of evolving computer software for daily work.
Operating office equipment.
The marginal functions of this position have not been included.
This job description in no way implies that these are the only duties to be performed.
An employee will be required to follow any other job-related duties required by the manager.
Work conditions:
Works in an office environment and in coordination with the billing and clerical departments.
Work is detail oriented and necessitates strong emphasis on both quantity and quality.
Minimum
Qualifications Education:
High School Diploma or GED required.
Experience:
One year's experience in clerical or administrative work strongly preferred.
Skills and Abilities:
Must be PC proficient and able to thrive in a fast-paced setting.
Must type at least 50 wpm.
Must have strong working knowledge of a spectrum of Microsoft Suite products.
Must have basic knowledge of phone operations, phone etiquette, filing, copying, faxing, and scanning.
Must possess strong verbal and written communication skills.
Strong interpersonal and customer service skills required.
Must possess ability to maintain confidentiality.
Ability to multi-task, work well under pressure and meet deadlines required.
Ability to perform at high levels in a fast-paced, ever-changing work environment.
Please note that this job description is intended to provide a general overview of the position.
Duties, responsibilities, and qualifications may be subject to change based on the needs of the employer.
We offer competitive compensation and benefits packages.
If you meet the qualifications for this position, we encourage you to apply by submitting your resume and cover letter.
Only candidates selected for an interview will be contacted.
Job Type:
Full-time Pay:
$17.
00 - $20.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Dependent health insurance coverage Flexible spending account Free parking Health insurance Life insurance Paid time off Referral program Vision insurance Healthcare setting:
Private practice Medical specialties:
Home Health Schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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