Support Specialist
Overview
Shelter Mortgage Company offers a hands-on, personalized approach and nurtures our customers creating long-term relationships. Shelter Mortgage Company is a member of the New Penn Financial Family of Companies. New Penn Financial is headquartered in Plymouth Meeting, PA. With over 1600 employees and locations across the United States, New Penn Financial is a leader in Mortgage Lending and Mortgage Servicing, supporting U.S. homeownership coast to coast.
Shelter Mortgage specializes in partnerships with Realtors and Builders across the country. Since 1983, we have been assisting people with the financing of their homes. We are a leader in Mortgage Banking Partnerships with over 40 partnerships coast to coast. We have the flexibility to meet the individual needs of our customers. We have a stable and tenured leadership team. We are innovative in our product line, offer competitive pricing, maximize our use of employee training and technology, and provide outstanding service to our customers. Integrity and honesty are at the forefront of our process.
Our strong team is passionate, has a can-do positive attitude and has a strong desire to deliver a memorable customer experience with every loan.
Ready to be part of our highly respected team? Apply today!
Responsibilities
Primary Functions
Manage and maintain all pre-qualification files, including follow-up with potential borrowers
Imaging set up and maintenance for in-progress loan files
Meet borrowers to copy documentation, as needed
Review documentation for completeness
Upload executed documents to imaging for returned packages
Submit complete loan files for pre-processing audit
Submit initial third party verification requests to Junior Processor
When required, submit for corporate condo approval
Assist with other administrative functions as needed, including but not limited to:
making/returning phone calls; expense report submission; assist team processor as needed with closings; assist with post-closing conditions
Qualifications
Job Requirements
Strong sense of responsibility for completing work quickly and accurately
Ability to handle faster-than-average pace of activities
Focused and detail-oriented
Careful decision-making skills
Self-Starter, with ability to work independently with minimal supervision
Basic computer skills
Excellent oral, written, listening and organizational skills
Education and Experience Requirements
Minimum High School Diploma is required; 2-year college degree preferred
No previous experience in the Mortgage industry is required, but preferred
Required Experience Hourly
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Shelter Mortgage Company offers a hands-on, personalized approach and nurtures our customers creating long-term relationships. Shelter Mortgage Company is a member of the New Penn Financial Family of Companies. New Penn Financial is headquartered in Plymouth Meeting, PA. With over 1600 employees and locations across the United States, New Penn Financial is a leader in Mortgage Lending and Mortgage Servicing, supporting U.S. homeownership coast to coast.
Shelter Mortgage specializes in partnerships with Realtors and Builders across the country. Since 1983, we have been assisting people with the financing of their homes. We are a leader in Mortgage Banking Partnerships with over 40 partnerships coast to coast. We have the flexibility to meet the individual needs of our customers. We have a stable and tenured leadership team. We are innovative in our product line, offer competitive pricing, maximize our use of employee training and technology, and provide outstanding service to our customers. Integrity and honesty are at the forefront of our process.
Our strong team is passionate, has a can-do positive attitude and has a strong desire to deliver a memorable customer experience with every loan.
Ready to be part of our highly respected team? Apply today!
Responsibilities
Primary Functions
Manage and maintain all pre-qualification files, including follow-up with potential borrowers
Imaging set up and maintenance for in-progress loan files
Meet borrowers to copy documentation, as needed
Review documentation for completeness
Upload executed documents to imaging for returned packages
Submit complete loan files for pre-processing audit
Submit initial third party verification requests to Junior Processor
When required, submit for corporate condo approval
Assist with other administrative functions as needed, including but not limited to:
making/returning phone calls; expense report submission; assist team processor as needed with closings; assist with post-closing conditions
Qualifications
Job Requirements
Strong sense of responsibility for completing work quickly and accurately
Ability to handle faster-than-average pace of activities
Focused and detail-oriented
Careful decision-making skills
Self-Starter, with ability to work independently with minimal supervision
Basic computer skills
Excellent oral, written, listening and organizational skills
Education and Experience Requirements
Minimum High School Diploma is required; 2-year college degree preferred
No previous experience in the Mortgage industry is required, but preferred
Required Experience Hourly
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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