Associate Account Manager
Associate Account Manager - Surgical
Our Mission: At STERIS plc, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Who We Are: STERIS is a growing provider of infection prevention and other procedural products and services through our family of wholly owned subsidiaries, including: IMS, US Endoscopy, Albert Browne Limited, Eschmann Holdings Limited and Synergy Health Limited, among others.
ROLE/
Responsibilities:
The Associate Account Manager assists Account Mangers to support Customer facing activities primary in post-actions sales support including support of projects/installations and ORI startups within a Region.
The AAM performs the value-added services to differentiate STERIS from its competitors which includes (but not limited to) equipment audits, EEP program utilization and Customer in-services. The AAM also supports the after-sale process, including post order submittal sign off and in-servicing to ensure Customers have a thorough knowledge of the safe use of equipment.
DUTIES:
Assists Account Mangers to support Customer facing activities in primary in post-actions including support of projects/installations within the territory.
Provides exceptional Customer Service by providing support with initial use of equipment/services including onsite support of video integration.
Acts as a liaison between Service and Sales at the time of installation.
Plays a support role in the after sale process, including post order submittal sign off and in-servicing to ensure Customers have a thorough knowledge of the safe use of equipment.
Possesses a working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions. Understands and effectively presents technical literature and how it applies to solving the Customer needs.
Understands and effectively presents technical literature and information of all products when needed.
Develops relationships with Customers in OR, ICU (all Critical care), ED, MM, Biomed, SPD, Infection Prevention, Risk Management, Nursing staff and Surgeons/Physicians.
Is knowledgeable about each account's history, contacts, and current and long-term purchase plans for designated products.
Identifies and recognizes key business opportunities and trends to appropriate team member.
Effectively communicates with key team members and support resources in the territory. Provides Customer feedback to team members as appropriate.
Records Customer feedback and complaint information through the proper quality processes and channels.
Acts on potential prospecting leads from existing Customers and communicates quickly with team members.
Establishes and maintains ongoing relationships and communication with counterparts in Sterile Processing, PDM's, Corporate and Strategic Accounts, Field Representations and home office support teams.
Performs other duties as assigned by management.
Job Requirements
Experience:
Bachelor's degree preferred; Associate's degree/2-year technical degree or equivalent a must. Prefer to see current enrollment towards completion of bachelor degree.
2
years of documented successful sales experience in medical device sales or B2B strongly preferred.
2
years of experience; experience in audio/visual communications is strongly preferred.
Upon hire, successful completion of product specific training modules is required.
Must be relocatable within the US.
Strong demonstration of drive, energy and passion towards accomplishing goals.
Excellent communication skills (verbal & written).
Demonstrated ability to build relationships.
Possess excellent listening skills
Excellent organizational skills.
Strong analytical skills.
Strong team player.
Ability to travel as necessary (overnight).
Must possess excellent time management skills with ability to use independent judgement effectively.
Excellent, polished Customer interaction skills; strong interpersonal communication skills.
Candidates must have a valid driver's license issued in one of the 50 states and a clean driving record.
Proficiency with MS Office (Word, Excel, PowerPoint).
WORKING CONDITIONS
Ability to travel overnight.
PHYSICAL REQUIREMENTS
Ability to lift up to 50lbs (some duties of this position require the employee to transport, uncrate, setup, and adjust products).
MSJA LI-KW1
STERIS plc is a $2B+, publicly traded (NYSE: STE) organization with more than 14,000 employees worldwide. We are dedicated to providing our Customers with innovative infection prevention, decontamination, and health science technologies, products and services.
Visit https://www.steris.com/about/careers/ to learn more.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
We assure you that your opportunity for employment depends solely on your qualifications. Those applicants requiring reasonable accommodation(s) to complete this application and/or during the interview process should notify a representative of the Human Resources department at 440-392-7047.
Career Level
Experienced (Non-Manager)
Education
Bachelor's Degree
Travel
40 - 60%
Category
Sales
Shift Type
First Shift
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Our Mission: At STERIS plc, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Who We Are: STERIS is a growing provider of infection prevention and other procedural products and services through our family of wholly owned subsidiaries, including: IMS, US Endoscopy, Albert Browne Limited, Eschmann Holdings Limited and Synergy Health Limited, among others.
ROLE/
Responsibilities:
The Associate Account Manager assists Account Mangers to support Customer facing activities primary in post-actions sales support including support of projects/installations and ORI startups within a Region.
The AAM performs the value-added services to differentiate STERIS from its competitors which includes (but not limited to) equipment audits, EEP program utilization and Customer in-services. The AAM also supports the after-sale process, including post order submittal sign off and in-servicing to ensure Customers have a thorough knowledge of the safe use of equipment.
DUTIES:
Assists Account Mangers to support Customer facing activities in primary in post-actions including support of projects/installations within the territory.
Provides exceptional Customer Service by providing support with initial use of equipment/services including onsite support of video integration.
Acts as a liaison between Service and Sales at the time of installation.
Plays a support role in the after sale process, including post order submittal sign off and in-servicing to ensure Customers have a thorough knowledge of the safe use of equipment.
Possesses a working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions. Understands and effectively presents technical literature and how it applies to solving the Customer needs.
Understands and effectively presents technical literature and information of all products when needed.
Develops relationships with Customers in OR, ICU (all Critical care), ED, MM, Biomed, SPD, Infection Prevention, Risk Management, Nursing staff and Surgeons/Physicians.
Is knowledgeable about each account's history, contacts, and current and long-term purchase plans for designated products.
Identifies and recognizes key business opportunities and trends to appropriate team member.
Effectively communicates with key team members and support resources in the territory. Provides Customer feedback to team members as appropriate.
Records Customer feedback and complaint information through the proper quality processes and channels.
Acts on potential prospecting leads from existing Customers and communicates quickly with team members.
Establishes and maintains ongoing relationships and communication with counterparts in Sterile Processing, PDM's, Corporate and Strategic Accounts, Field Representations and home office support teams.
Performs other duties as assigned by management.
Job Requirements
Experience:
Bachelor's degree preferred; Associate's degree/2-year technical degree or equivalent a must. Prefer to see current enrollment towards completion of bachelor degree.
2
years of documented successful sales experience in medical device sales or B2B strongly preferred.
2
years of experience; experience in audio/visual communications is strongly preferred.
Upon hire, successful completion of product specific training modules is required.
Must be relocatable within the US.
Strong demonstration of drive, energy and passion towards accomplishing goals.
Excellent communication skills (verbal & written).
Demonstrated ability to build relationships.
Possess excellent listening skills
Excellent organizational skills.
Strong analytical skills.
Strong team player.
Ability to travel as necessary (overnight).
Must possess excellent time management skills with ability to use independent judgement effectively.
Excellent, polished Customer interaction skills; strong interpersonal communication skills.
Candidates must have a valid driver's license issued in one of the 50 states and a clean driving record.
Proficiency with MS Office (Word, Excel, PowerPoint).
WORKING CONDITIONS
Ability to travel overnight.
PHYSICAL REQUIREMENTS
Ability to lift up to 50lbs (some duties of this position require the employee to transport, uncrate, setup, and adjust products).
MSJA LI-KW1
STERIS plc is a $2B+, publicly traded (NYSE: STE) organization with more than 14,000 employees worldwide. We are dedicated to providing our Customers with innovative infection prevention, decontamination, and health science technologies, products and services.
Visit https://www.steris.com/about/careers/ to learn more.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
We assure you that your opportunity for employment depends solely on your qualifications. Those applicants requiring reasonable accommodation(s) to complete this application and/or during the interview process should notify a representative of the Human Resources department at 440-392-7047.
Career Level
Experienced (Non-Manager)
Education
Bachelor's Degree
Travel
40 - 60%
Category
Sales
Shift Type
First Shift
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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